IoT Alliance Australia (IoTAA) today launched its Good Data Practice: A Guide for Business to Consumer IoT Services for Australia. The 20 page Guide comes out of a collaborative exercise by industry, consumer representatives and regulatory bodies to address consumer-related concerns about business to consumer IoT services.
The Guide deals with what industry players need to consider when supplying IoT devices and services to consumers.
Gavin Smith, IoTAA Chair and President and Chairman of Robert Bosch Australia launched the Guide at the Comms Day/ Communications Alliance IoT Summit in Sydney.
“IoTAA believes that industry needs to step up and take responsibility for the inherent risks in internet of Things services. Providers can rely too heavily on consumers to understand and mitigate risks”, he said.
IoT devices and services, like all new consumer focussed, data driven services raise issues to do with privacy, security, consumer protection and unanticipated uses of data.
The Guide focusses on measures that IoT providers can take to build consumer trust and understanding of safe use of IoT products and services. Recommendations include that providers ensure the ‘terms of use’ of their products and services are fair, and clearly expressed, particularly on uses of consumer data and secure use of IoT devices.
The Guide is authored by IoTAA’s Workstream 3: Data Use, Access and Privacy, chaired by Peter Leonard, Principal, Data Synergies. Input came from many industry and regulatory bodies, including many members of Workstream 3 and staff of the Australian Competition and Consumer Commission (ACCC), Australian Communications Consumer Action Network (ACCAN) and the Office of the Australian Information Commissioner (OAIC).
Image & Content credit: IoT Alliance Australia